Are any themes incompatible with Product Customizer?

There are very few themes that are incompatible with Product Customizer. If you're looking for a theme, we recommend themes from  Out of the Sandbox. This team makes beautiful themes that work well with our apps.

Basic Plan

  • Pacific theme (Partially incompatible) - This theme has an "undo" action when a cart item is removed; when it's used, items are restored to the cart, but without any of their customization options.

Premium Plan Version

  • Pacific theme (Partially incompatible) - This theme has an "undo" action when a cart item is removed; when it's used, items are restored to the cart, but without any of their customization options.

Our Premium Plan allows you to add pricing to your custom options. Since we use a hidden product to add this pricing to your cart, we need to be able to add a bit of code to your theme to hide this product. If you have questions about a custom theme, please  reach out. We'll be happy to assess compatibility.

Cart Compatibility

Most themes and carts work well with our Premium Plan. That said, some themes have optional drawer, popup, or other fancy carts. These carts do not work well with priced options. We typically recommend you  disable these cart settings in favor of the default cart page. If you have questions about your theme's cart settings. Please send us a note, we'll be happy to work with you to make sure our app is properly installed in your theme.

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